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GeezerVison is showing aws.amazon.com — Aws Support Build faster. Operate smarter.Transform your cloud operations, accelerate innovation, and optimize performance with AI-powered support backed by AWS experts. Support that evolves with your needsBuilding on AWS means moving fast, scaling smart, and staying ahead of issues. That's why we've reinvented support—expanding 15+ years of expert know-how with real-time AI. Our three plans don't just react—they anticipate, adapt, and accelerate your innovation. With 24/7 access and AI-to-human engagement, you get the speed of automation and the power of expert help, exactly when you need it. 
How AWS Support helps youFrom solving technical issues to powering critical events, AWS Support adapts to your needs at every stage of your cloud journey. Accelerate problem resolution with contextual AI troubleshootingGet instant, context-aware troubleshooting through AI that understands your specific environment, and engage with AWS experts when needed. Get response times from 30 minutes to 5 minutes for mission-critical issues from an AWS expert. AWS DevOps Agent, your always-available operations teammate, goes further investigating incidents autonomously and providing proactive recommendations to prevent future outages. Create cases with one click, automatically providing Support Engineers with full investigation context for faster resolution. 
Accelerate cloud success with strategic guidance and enhanced securityTransform your cloud journey with strategic guidance tailored to your business needs. Enterprise Support provides a designated Technical Account Manager who delivers architectural guidance, Well-Architected Reviews, and security optimization aligned with your objectives. Get 24/7 access to security specialists for automated threat detection and expert-led incident response, enabling you to innovate while maintaining robust security practices. 
Build resilient operations with mission-critical reliabilityBuild resilient cloud operations through continuous infrastructure monitoring and proactive issue detection. AWS Unified Operations provides expert-led resilience reviews, 24/7 monitoring, and testing to identify gaps helps prevent disruptions. A designated team of AWS experts lead proactive assessments, AI-powered troubleshooting, and automated security threat detection help ensure your critical workloads perform consistently. 
Maximize cloud ROI with proactive cost managementLeverage AWS Trusted Advisor recommendations and round-the-clock access to billing support experts to maximize your cloud ROI. Get automated cost analysis, strategic FinOps guidance, and workload-specific optimization from designated specialists who help you balance performance with cost. 
Successfully execute launches, migrations, and peak traffic eventsMaintain continuous operations for mission-critical applications during high-stakes events. AWS Unified Operations provides comprehensive 24/7 monitoring, 5-minute incident response times, and proactive risk identification through AWS service experts. Navigate complex migrations and modernizations with confidence through expert implementation support, comprehensive planning guidance, and continuous operational coverage—enabling your team to focus on innovation while we help ensure successful execution with minimal business disruption. 
Choose the right support for your cloud journeyGet started with AWS SupportExplore resources to learn more about how AWS Support can help you build, scale, and innovate with confidence. |
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