Last updated: August 8, 2025

Introduction

This Cookie Policy explains how Concord Music Group, Inc. and its affiliates (collectively, "Concord" or "we," "us" and "our") uses cookies and similar technologies to recognize you when you visit our websites, emails, platforms, and other online services ("Sites").

This Cookie Policy explains what these technologies are and why we use them, as well as your rights to control our use of them.

What are cookies?

Cookies are small data files that are placed on your computer or mobile device when you visit a website.

Cookies are widely used by website operators to make their websites work (or work more efficiently), for reporting and analytics purposes, or to support online marketing. These might be our own cookies (called first party cookies), or cookies provided by a third-party.

Why do we use cookies?

We use first and third-party cookies on our website for various purposes, such as:

• To facilitate the operation and functionality of our website
• To improve your experience of our website and make navigating around it quicker and easier
• To analyze how our website is used and how best we can customize it
• To make sure that applicants for contests and sweepstakes can only apply once
• To facilitate the tailoring of online advertising to your interests.

What type of cookies do we use?

Cookies can either be session cookies or persistent cookies. A session cookie expires automatically when you close your browser. A persistent cookie will remain until it expires or you delete your cookies. Expiration dates are set in the cookies themselves; some may expire after a few minutes, while others may expire after several months.

We use the following categories of cookies on our Sites:

• Strictly Necessary / Technical cookies. These cookies are essential for the operation of our Sites' core functionalities. For example, supporting security, network management, your cookie preferences, and accessibility. These cookies enable you to browse our Sites, use their features, and allow us to maintain secure areas of our Sites. We place these cookies and process this information on the basis of our legitimate interest in providing you with well-functioning and secure Sites.

• Functionality cookies. These cookies are used to recognize you when you visit and return to our Sites in order to improve your experience on our Sites, and allowing us to personalize our content to you. We use these cookies only if you have consented via the cookie banner.

• Analytical / Performance cookies. These cookies collect information that is used to help us understand how our Sites are being used. For example, how people arrive at the Sites, and which pages they visit most often. This helps us to improve the way our Sites work, for example, by ensuring that users are finding what they are looking for easily. These cookies are sometimes placed by third-party providers of web traffic analysis services, such as Google Analytics. We use these cookies only if you have consented via the cookie banner. You may be able to opt-out of this use of information about you by Google by clicking here (https://policies.google.com/technologies/partner-sites). To learn more about how Google uses data when you use our online services, please click the link How Google uses information from sites or apps that use our services.

• Marketing cookies. These cookies are used to deliver advertisements that are relevant to you and your interests, either on our Sites or on third-party websites such as Sumo, Facebook, X, Google, and Spotify. They record your visit to our Sites, the pages you have visited, and the links you have followed. These cookies may also include certain code that help track to conversions from ads, optimize ads based on collected data, build targeted audiences for future ads, and remarket to qualified users who have already taken certain action on the platform. These cookies are usually placed by third-party partners. We use these cookies only if you have consented via the cookie banner.

• Web beacons. We or our third-party partners may use web beacons (also known as web bugs, clear gifs, or pixels) which help us understand what content is effective, for example by counting the number of users who have visited certain pages on a Site, or to understand usage patterns. Web beacons are tiny graphics with a unique identifier, similar in function to cookies, and are used to let us know when content is viewed. In contrast to cookies, which are stored on a user's computer hard drive, web beacons are embedded on web pages, ads, and e-mail. We, or our third-party partners, may tie the information gathered by web beacons to the other information we collect about you. We will only do this with your consent.

Certain of our Sites also use cookies to help keep track of items you put into your shopping cart, including when you have abandoned your cart. This information is used to determine when to send cart reminder messages via SMS.

How can I manage cookies?

With the exception of strictly necessary cookies, you have the right to decide whether to accept or reject cookies. You can choose to reject functionality cookies, analytical / performance cookies,  marketing cookies, and web beacons via the cookie banner.

In addition, most browsers also allow you to control cookies through their 'settings' preferences.

However, if you limit the ability of websites to set cookies, you may worsen your overall user experience, since it will no longer be personalized to you. It may also stop you from saving customized settings like login information. Browser manufacturers provide help pages relating to cookie management in their products.

Changes to this Cookie Policy

We reserve the right to change or update this Cookie Policy from time to time, including to reflect new legal requirements, new technologies, or changes to how we use cookies.

We encourage you to review this Cookie Policy from time to time. When we post changes to this policy, you will see the words "Last Updated" with the date of the last update at the top of this page.

Contact us

If you have questions, comments or requests regarding this privacy policy, please contact us at:

Concord
Attn: General Counsel
10 Lea Ave. Suite 300
Nashville, TN 37210

Concord's Data Protection Officer may be contacted at [email protected]

For EU/EEA/UK users: Our local representative in the EU/EEA/UK may be contacted via e-mail at [email protected] or via mail at:

Data Protection Department

Concord
Aldwych House
71-91 Aldwych
London WC2B 4HN
United Kingdom