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Alerts notify you by email when something happens in your account: an API goes down, a database stops responding in time, a pre-aggregation build fails, or a build finishes.

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Manage alerts

Click Alerts in the sidebar to see every alert configured on the account. Click Create alert to add one, or use the edit and delete icons on a row to change or remove an existing alert. On plans below Enterprise, only account administrators can manage alerts. On the Enterprise plan, access also follows the AlertsCreate, AlertsRead, AlertsUpdate, and AlertsDelete actions. Administrators always have access, and the built-in Developer and AIBI Developer roles carry all four. The same four actions also govern budgets.

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Event types

Each alert watches a single event type: The first three are conditions: Cube emails you when the condition starts, then emails you again with a Resolved — subject prefix when it clears. While a condition persists, Cube does not re-send the same alert for a while — 1 hour for API outages and database response timeouts, 3 hours for pre-aggregation build failures.

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Deployments

An alert applies either to All deployments in the account, or to a Specific set you pick. Choosing Specific requires at least one deployment.

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Recipients

Under Send alerts to, pick who receives the alert:

• All users on this account — every user receives it. Use the Also send to field to add email addresses of people outside the account.
• Specific users — use the Recipients field to search for users on the account, or type any email address. Add at least one recipient, a user or an address.

If you type the email address of a user on the account, Cube adds that user instead, so nobody receives the same alert twice.

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Delivery

Alerts are delivered by email — there is no Slack, webhook, or PagerDuty delivery. Scheduled refresh notifications, which cover dashboard refresh outcomes, are a separate feature with its own delivery channels. Recipients who are Cube users also get each alert, and its resolution, in their inbox. To alert from your own observability stack instead, export telemetry with monitoring integrations.