The Hamilton Street Railway (HSR) is the provider of conventional and specialized transit services for the City of Hamilton. HSR has proudly delivered reliable and affordable transit for nearly 150 years, helping residents travel to school and work, get their groceries, go to medical appointments, and visit family and friends. As Hamilton continues to grow and change, it’s important that our network does so too to ensure it meets Hamilton’s present and future transit needs.

In 2019, the City of Hamilton’s Transit Division launched the (Re)envision the HSR project to modernize our network and transform the customer experience. The feedback we received from nearly 13,000 interactions with customers, residents, and stakeholders helped shape the design of the concept network.

To take the next step forward, we want to hear from you. Tell us what you think about the conceptual design by completing our short survey or attending a community event. Your feedback will guide any adjustments to the network before it’s presented to Council in early 2024.

Download the redesigned concept network map

Learn more about the (re)Designed Network

The Hamilton Street Railway (HSR) is the provider of conventional and specialized transit services for the City of Hamilton. HSR has proudly delivered reliable and affordable transit for nearly 150 years, helping residents travel to school and work, get their groceries, go to medical appointments, and visit family and friends. As Hamilton continues to grow and change, it’s important that our network does so too to ensure it meets Hamilton’s present and future transit needs.

In 2019, the City of Hamilton’s Transit Division launched the (Re)envision the HSR project to modernize our network and transform the customer experience. The feedback we received from nearly 13,000 interactions with customers, residents, and stakeholders helped shape the design of the concept network.

To take the next step forward, we want to hear from you. Tell us what you think about the conceptual design by completing our short survey or attending a community event. Your feedback will guide any adjustments to the network before it’s presented to Council in early 2024.

Download the redesigned concept network map

Learn more about the (re)Designed Network

• (Re)Designed Network Survey

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  CLOSED: This discussion has concluded.

  Thank you to all participants who took time to complete the survey.

  Thank you to all participants who took time to complete the survey.

• (Re)Designed Network Interactive Map

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  CLOSED: This discussion has concluded.

  Review the Interactive Map

  Review the Interactive Map

• Heather Mathewson Jelsma

  Senior Project Manager

  City of Hamilton

  HM

  Email

  [email protected]

• HSR Next: Moving Hamilton Forward presented to Council
  September 15 2025
• Complete online Survey & Ask a Question Tools
  April 17 → September 30 2023
• HSR (re)Designed Network Launch
  May 11 2023

• Survey and Ask a Question Open for submissions

  HSR (re)Designed Network has finished this stage

  The project consultation is open for contributions to the survey and to ask a question.

• Survey Submissions Reviewed

  HSR (re)Designed Network has finished this stage

  Survey is closed for evaluation and review. The project team will report back on key outcomes.

• HSR Next: Moving Hamilton Forward Presented to Council

  HSR (re)Designed Network has finished this stage

  Informed by survey results and community feedback, an updated growth and phasing strategy "HSR Next: Moving Hamilton Forward" was presented to Council on September 15 and approved on September 17, 2025.

• Engagement concluded and Implementation Planned

  HSR (re)Designed Network is currently at this stage

  Implementation of approved plan scheduled for 2027.

• How much will this cost to build and operate?
• When would the new network go live?
• When will LRT begin operating?
• I’m not a transit user. How does this impact me?
• How were transit hubs identified?
• How does the proposed network support the LRT?
• Will connections to other neighbouring transit services be maintained or added?
• What amenities will be available at transit hubs?
• Will transit priority measures slow down traffic and create congestion?
• How will my commute be impacted during implementation?

• HSR Next Moving Hamilton Forward
• HSR Redesigned Concept Network Map
• (Re)envision the HSR – Rail Ready Transit Network (PW23021)

• (Re)envision the HSR
• HSR Next

Archived Projects

• (Re)envision the HSR Guiding Principles