GeezerVison

Issue & Reproduction Steps

An interrupting boundary timer closes an unclaimed self-service task. The task retains its historical is_self_service = 1 flag, but it must disappear from active Self Service results and must not be labeled Self Service in historical charts.

Solution

• Do not clear is_self_service, claim/reassign the task, or populate completed_at when an activity closes.
• Keep the active-list contract query-side: available self-service tasks require status = ACTIVE, remain unassigned, and preserve user/group/manager eligibility. Reuse this predicate for user-ID and assignment-scope listings; the no-auth semantic Self Service query also requires ACTIVE.
• Preserve raw is_self_service = 1 PMQL semantics for historical/diagnostic searches. The semantic status = "Self Service" filter is the active-availability filter.
• Add regression coverage for interrupting/non-interrupting timers, closure while the request continues, retained assignment state, active semantic listing versus raw flag query, and assigned historical tasks.

Verification

• Manual tests were run by the author; all are green.
• PHP syntax and diff checks pass. No automated test suite was run as part of this change.

Related Tickets & Packages

FOUR-31702
Saved Search PR #701

Code Review Checklist

• I have pulled this code locally and manually tested it on my instance, along with the associated package.
• This code includes regression tests for the changed behavior.
• This code adheres to ProcessMaker Coding Guidelines.
• This solution does not alter expected process behavior or introduce breaking changes.
• Enterprise package compatibility and PRD requirements have been verified.

ci:package-savedsearch:FOUR-31702
ci:deploy