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Spotify Support

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      • Price updates
      • Failed payment help
      • Accepted payment methods
      • How to change your payment details
      • Spotify gift cards
      • How to cancel Premium plans
      • Payments for Duo plan
      • Payments for Family plan

      • How to change your payment details
      • Payments for Duo plan
      • Payments for Family plan
      • Check your receipts
      • How to cancel Premium plans
      • Your billing date
      • Can’t subscribe to Premium in the iOS app

      • Accepted payment methods
      • Mobile billing payments for Spotify
      • PayPal payments for Spotify
      • Spotify gift cards
      • Paying for Spotify with Google Play Billing

      • Failed payment help
      • Canceled but still charged
      • Refund policy
      • Charged but don’t use Spotify Premium
      • Charged too much
      • Charged twice
      • Charged for a free trial
      • Does the price for Premium include tax?
      • Price updates
      • Audiobook refund policy
      • Contact us

      • Changing how you log into Spotify
      • Can’t log in to Spotify
      • Spotify login methods
      • How to reset or change your Spotify password
      • Logging in to Spotify with Facebook
      • Logging in to Spotify with Apple
      • Logging in to Spotify with Google
      • Logging in to Spotify with Samsung
      • Can’t play abroad
      • Spotify disabled accounts
      • How to log out of Spotify

      • Manage and customize your Spotify profile
      • Your Spotify username and display name
      • Your Spotify profile picture
      • Profile and playlist user image guidelines
      • Privacy and social controls
      • Recently played artists

      • Change your email address
      • Change your country or region settings
      • Closing your account and deleting your data
      • Your Spotify notification settings
      • Managing your ad preferences
      • Edit your gender or date of birth
      • How to log out of Spotify
      • Unlinking your Spotify from third-party creators

      • Protect your Spotify account
      • Think your account’s been hacked?
      • Is this Spotify email legit?
      • Abuse detection
      • Verify your email address
      • Contact us

      • Premium Individual
      • Premium Student
      • Duo plan
      • Family plan
      • Spotify Kids
      • Hulu with Premium Student
      • Premium for Starbucks Partners
      • Basic plans

      • Your Spotify plan details
      • How to cancel Premium plans
      • How to change Premium plans
      • Premium not working
      • Can’t join Family plan
      • Can’t join Duo plan

      • Family plan
      • Invite or remove Family plan members
      • Address and verification for Family plan
      • Payments for Family plan
      • Can’t join Family plan
      • Managed accounts for young listeners
      • Setting up a managed account on Premium Family
      • Graduating to a self-managed account
      • Spotify Kids

      • Duo plan
      • Invite or remove Duo plan members
      • Address and verification for Duo plan
      • Payments for Duo plan
      • Can’t join Duo plan

      • Premium Student
      • Renew Premium Student
      • Premium Student verification not working
      • University or college not listed for Premium Student

      • Managed accounts for young listeners
      • Setting up a managed account on Premium Family
      • Setting up a managed account
      • Graduating to a self-managed account

      • Getting started on Spotify
      • What is Spotify?
      • Your Library
      • Now Playing view
      • Where is Spotify available?
      • Your Premium benefits
      • Supported devices for Spotify
      • Spotify for public or commercial use
      • Spotify keyboard shortcuts
      • Spotify for Artists
      • Spotify for Creators
      • How to use Studio by Spotify Labs

      • Video settings
      • Explicit content settings
      • Volume normalization
      • Audio quality
      • Lossless Audio Quality
      • Autoplay tracks
      • Transitions between tracks
      • Equalizer
      • How to enable private listening
      • Internet and data usage
      • Spotify storage information
      • How to hide and display the Create button
      • How to change the app language
      • Offline Backup
      • Exclusive mode

      • Reinstalling your Spotify app
      • Updating your Spotify app
      • Spotify not playing
      • Why has the app changed?
      • Spotify is offline
      • Can’t hear any sound on Spotify
      • Missing music or podcasts
      • Spotify web player help
      • Ongoing issues
      • Faulty or inaccurate metadata
      • Checking your Spotify app version
      • Contact us

      • Create and edit playlists
      • Find playlists on Spotify
      • Mixed Playlists
      • Spotify Mixes
      • Save and recover playlists
      • Collaborative playlists
      • Playlist folders
      • Publishing playlists to your profile
      • Customize your playlist cover
      • Profile and playlist user image guidelines
      • Social recommendations in playlists
      • Prompted Playlists
      • Importing your playlists to Spotify

      • Add-ons
      • Now Playing view
      • Search
      • Search autocomplete
      • Your Library
      • Listen offline
      • Unlock Audiobooks
      • Sort and filter
      • Play Queue
      • Recent activity
      • Shuffle play
      • Spotify Radio
      • View lyrics
      • Local files
      • Follow artists, podcasts, and shows
      • Spotify Connect
      • Spotify on other apps
      • How to hide and unhide songs
      • Suggest a feature
      • Exclude a playlist or track from your taste profile
      • DJ
      • Spotify lock screen widget on iPhone
      • Spotify Home screen widget on Android
      • Music videos on Spotify
      • Fitness With Spotify
      • Listening stats
      • Your Updates
      • Spotify Messages
      • Talk to Spotify to discover and shape your listening
      • Kids and family music
      • Verified by Spotify
      • About the Artist Details section
      • AI Persona Badging
      • AI Credits
      • Taste Profile
      • Save to Spotify
      • Using Spotify with DJ software
      • AI Usage Limits and Pro credits

      • Spotify Wrapped
      • How to enable private listening
      • Follow your friends and manage followers
      • Share from Spotify
      • Listening Activity
      • Start or join a Jam
      • Discord and Spotify
      • Spotify on SharePlay
      • Social recommendations in playlists
      • Listening Party
      • TikTok and Spotify

      • Podcasts and shows
      • Spotify for Creators
      • Podcast memberships

      • Audiobooks in Premium plans
      • Audiobooks Subscriber Catalog
      • Purchasing audiobook listening time
      • Audiobooks+
      • Refund policy for purchased top-ups
      • Unlock Audiobooks
      • Audiobook refund policy
      • Audiobooks Access plan

      • Live Events feed
      • Presale and merch emails
      • Concerts Near You
      • Reserved by Spotify

      • How to enable private listening
      • Publishing playlists to your profile
      • Playlist privacy and access
      • Privacy and social controls

      • Spotify on speakers
      • Spotify on Alexa devices
      • Spotify on Google devices
      • Spotify on Sonos
      • Spotify Connect
      • Bluetooth help for Spotify

      • Spotify on Apple Watch
      • Spotify on Fitbit
      • Spotify on Garmin Smartwatch
      • Spotify on Samsung Tizen smartwatches
      • Spotify on Wear OS
      • Spotify Connect
      • Bluetooth help for Spotify

      • Spotify on TV
      • Spotify Connect

      • Spotify on PlayStation
      • Spotify on Xbox
      • Spotify Connect
      • Discord and Spotify

      • Spotify in the car
      • Google Maps and Spotify
      • Spotify Connect
      • Bluetooth help for Spotify

      • Siri and Spotify
      • Bixby and Spotify
      • Spotify on Google devices

    • Data rights and privacy choices
    • Understanding your data
    • Safety and Privacy Centre

Quick help

  • Can’t log in to Spotify
  • Failed payment help
  • Charged too much
  • Invite or remove Family plan members
  • How to change your payment details

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