GeezerVison is showing storefox.ai — AI Service Quality Monitoring for Quick-Service Restaurants NewGuest Experience Management Reimagined→AI-powered service quality monitoring for quick-service restaurants The listening operating system for
restaurants.Storefox hears every guest conversation at the counter, pickup area, drive-thru window, phone calls, reviews and surveys across all your locations and turns them into tickets, coaching, and revenue — the same shift they happen. Trusted by restaurant teams at The blind spot You run stores on 5%.Reviews. Surveys. The occasional mystery shopper. That's every guest signal you've ever had. The other 95% happens at your counter — and until now, it disappeared. Capture · Counter 2 · 12:47 PMWrong order at handoff Guest interaction · 41 sec G Guest “Sorry — I ordered the chicken wrap, this is the veg one. Could you swap it?” S Staff “That's what got punched in. If you wanted chicken you should've said so. Next in line, please.” G Guest “Wow. Okay. I won't be coming back here.” Ticket #1284 · Refusal to remake + dismissive tone What silence costs The money leaks in words.- The combo your crew forgot to offer. Again.
- The greeting that set a smaller ticket.
- The complaint handled badly — that never became a review, just a guest who never came back.
None of it shows up in your POS. All of it shows up in your revenue. Coaching moment · Specific, coachableCoaching moment — Store 12 Tuesday PM shift · Counter 1 What was said“That’s one classic burger. Anything else? …okay, $8.40.” Suggested script · From your top store“Make it a combo with fries and a drink for $2 more?” Missed on 9 of 21 orders this shift +$38.50 recoverable Product Now you hear everything. And fix it the same shift.Four moves — capture, route, coach, verify — running continuously across every counter, drive-thru, and phone. Capture Every guest conversation, transcribed and structured.Across counters, drive-thrus, pickup, and phones. Speaker-separated, PII-aware, and searchable in seconds. Live capture stream · 3 interactionsCounter 1 · Order #4421 0:41 · 2 speakers Drive-thru · Order #4422 1:12 · transcript open G Guest “Do you have the seasonal pumpkin latte today?” G Guest “Grande. And a croissant.” Loyalty program not offered — regular customer Pickup · Order #4423 0:23 · queued for review Route Tickets to the right manager in minutes.Detected patterns become work. Not dashboards. Auto-routedAuto-detected · OperationsOpen Drive-thru bottleneckStore 08 · 11 min average wait OMAssigned: Ops Manager1m ago Auto-detected · TrainingOpen Missed greeting scriptStore 12 · 6 of 18 orders TMAssigned: Training Manager4m ago Auto-detected · RevenueOpen Combo offer missesArea North · 4 stores · 23 orders AMAssigned: Area Manager7m ago Coach Specific, recent, coachable.What was said, what should have been said, and who to talk to. Coaching momentCoaching moment — Store 12Tuesday PM shift · Counter 1 Suggestive sellingWhat was said“That’s one classic burger. Anything else? …okay, $8.40.” Suggested script · from your top store“Make it a combo with fries and a drink for $2 more?” Missed on 9 of 21 orders this shift+$38.50 recoverable Verify The moat: fixes confirmed against the next 1,000 conversations.No more 'we ran a training' with nothing to show. Every fix is measured against real behavior across the very next shifts. Verify · same-shift resolutionMissed add-on suggestionsTracked across 1,200 counter interactions Verified ↓🎓Training conducted Suggestive selling script · Tuesday AM · All counter crews Issue dropped by 10 points after verification-10 pts Speed Friday, 7:42 PM. A guest has a bad night in your store.Today You find out Tuesday — if they bother to write a review. Hundreds of guests hit the same problem while you wait. With Storefox Your manager gets the ticket in ten minutes. Fixed before the dinner rush ends. The loop The continuous improvement loop your teams always needed.Every issue becomes a ticket. Every ticket becomes a fix. Every fix is verified against the next thousand conversations. And then it doesn't stop. Yesterday's fix becomes today's baseline. The next gap surfaces. The loop turns again. Detect·Ticket·Fix·Verify·Repeat Your teams have always run improvement projects. This is improvement that runs itself — in every store, every shift, without a single meeting. Detect Live Guest“Two spicy wraps, no mayo, and a medium coke.” Crew“That’s two wraps and a coke — pull forward.” ⚠ Modification not read back — detected Live Guest“Two spicy wraps, no mayo, and a medium coke.” Crew“That’s two wraps and a coke — pull forward.” ⚠ Modification not read back — detected Auto-routed · AccuracyOpen Modification read-back missedStore 12 · PM shift · 6 orders today RMAssigned: Store Managerjust now Fix verifiedRead-back script · Store 12 Confirmed across the next 1,000 conversations Ticket routed to Store Mgr7:44 PM Coaching delivered · fix live7:52 PM Detect → Fix10 min Detect. Ticket. Fix. Verify. Repeat. The result +5% revenue.
Ninety days.One brand closed the gaps Storefox found — better greetings, more suggestive selling, stronger closes. Not a new menu. Not more marketing. Not one extra guest. Just the guests you already have, served the way you always intended. 90-day behavior change · same stores, same menuExecution lift — 90 daysSame stores, same menu, same guests Interaction closing+16.3 pts Suggestive selling+14.7 pts Result: +5% revenue in 90 days — no new menu, marketing, or traffic. The product, three capabilities Three things no one else can do for your stores.Built for how you serve Four formats. One listening layer.QSR · order accuracyAuto-detected · AccuracyOpen Order accuracy — repeated correctionStore 7 · Guest repeated order twice · Counter 2 SLAssigned: Shift Lead4m ago Specialty coffee · loyalty ask rateLoyalty ask rate — by storeWas the program offered at the counter? Store 4's ask: one sentence. Now it's everyone's script. Fast casual · stockout escalationAuto-detected · AvailabilityOpen Stockout complaint — 3rd mention todayStore 7 · Grilled chicken · Escalated to Ops OPAssigned: Area Ops11m ago Drive-thru · offer rate by daypartUpgrade offer rate — by daypart“Make it a large?” — said or skipped The offer disappears exactly when the line is longest. Scale If it works at their counters, it works at yours.Live in hundreds of stores — from Starbucks India and Subway to high-volume QSR counters and specialty coffee across the US. Opening remarks · beating benchmarkOpening Remarks Funnel stageIndustry avg32% Closing remarks · beating benchmarkClosing Remarks Funnel stageIndustry avg35% For your whole team One system. Every seat at your table.Storefox meets each team where they work — with the view, the tickets, and the proof they need. Privacy It measures your store. Not your people. Not your guests.Posted disclosure. Compliant with local law everywhere you operate — including two-party-consent states. Conversations become operational signals. Not recordings anyone browses. Listening, done right. Listening, done rightIt measures the store. Not the person.Privacy by design Audio→Operational signals→Recordings ✓Posted disclosure in every store✓Two-party-consent state playbook (US)✓Defined retention window — then gone Effortless Live in days. Not quarters.01No POS rip-out. Runs alongside every system you already use. 02No new hardware headache. Uses what's already at the counter. 03No six-month rollout. Live in days across a pilot store. 04Reads existing reviews & surveys. Nothing you've collected is wasted. A million conversations are about to happen in your stores.Imagine hearing every one. |
