GitHub offers different levels of support with each product, including community forum support and limited email support for everyone, full email support for all paid products, and 24/7 email and callback support with a service level agreement (SLA) if your account includes GitHub Premium Support.

About GitHub Support

You can contact GitHub Support for help troubleshooting issues you encounter while using GitHub.

Creating a support ticket

You can use the GitHub Support portal to create a support ticket and speak to GitHub Support.

Using Copilot in GitHub Support

You can use Copilot in GitHub Support to find an answer to your question before submitting a support ticket.

About Copilot in GitHub Support

Copilot in GitHub Support can help you by providing answers to a wide range of questions about GitHub's products and features.

About GitHub Support

You can contact GitHub Support for help troubleshooting issues you encounter while using GitHub.

Creating a support ticket

You can use the GitHub Support portal to create a support ticket and speak to GitHub Support.

GitHub Marketplace support

When you encounter issues using an app in GitHub Marketplace, you can contact the support team for the app.

Sharing feedback with GitHub

You can share your ideas, thoughts, and feedback with GitHub's Product team and upvote feedback left by others.

Using Copilot in GitHub Support

You can use Copilot in GitHub Support to find an answer to your question before submitting a support ticket.

Viewing and updating support tickets

You can view your support tickets and respond to GitHub Support using the GitHub Support portal.