You're drowning in tickets ā and every "solution" is a $50-150/agent/month tool that doesn't fix the leak. The founder still answers half the inbox. The same 20 questions arrive daily. The chatbot enrages customers. The team is burning out. Support is a cost center negotiating its budget from weakness. SupportForge turns it into an engineered system: 40% product fixes, 30% self-service, 20% systems, 10% heroics.
SupportForge is a 5-tool MCP server covering the full customer-support discipline: support stack architecture, knowledge bases that actually deflect, AI automation done honestly (resolution, not deflection theater), response systems for the hardest conversations, and the metrics + team scaling that survive growth.
š Live endpoint: https://supportforge-api.agentweb-hub.workers.dev/mcp
š Full 53-server catalog: MCP Hub
| Tool | What it does |
|---|---|
autonomous_support_architect |
Master 1-shot engine ā stage diagnosis (founder ā first hire ā team ā scale), channel strategy matrix, ticket-driver taxonomy & the 90-day drowning-to-engineered roadmap |
engineer_knowledge_base_deflection |
KB taxonomy from real ticket drivers, answer-first article craft, findability (search, SEO, in-app surfacing, honest contact-page deflection) & AI-readiness so your bot stops hallucinating |
design_ai_support_automation |
The honest AI playbook: green/yellow/red automation zones, escalation architecture with state transfer, grounding guardrails & the measurement truth (resolution vs deflection theater) |
build_response_systems |
Macro libraries with personalization slots, tone & voice guides with before/after rewrites, difficult-conversation playbooks (refunds, anger, outages, graceful no) & keepable SLA architecture |
scale_support_metrics_team |
The 4 metrics that matter (incl. tickets-per-customer), capacity & hiring-trigger math, predictive hiring + 30-day onboarding, burnout prevention & the product feedback loop |
Add to your MCP client (Cursor, Claude Code, Windsurf, or any MCP-compatible agent):
{
"mcpServers": {
"supportforge": {
"url": "https://supportforge-api.agentweb-hub.workers.dev/mcp"
}
}
}Then ask your agent things like:
- "We get 400 tickets/month and the founder answers half ā architect our support"
- "Design a knowledge base that actually deflects our top ticket drivers"
- "What should our AI bot handle, and what must stay human?"
- "Write the SLA structure we can actually keep, and the angry-customer playbook"
Start free ā 10 requests/day, no signup, no card.
| Tier | Price | What you get |
|---|---|---|
| Freemium | $0 | 10 requests/day, all 5 tools |
| Single Tool Pro | $7.99 lifetime | Unlimited SupportForge requests |
| All-Access Suite | $14.99 lifetime | Unlimited requests across all 53 MCP servers |
š Get Pro on Gumroad ā instant license delivery.
Send $7.99 (single) or $14.99 (suite) USDC to:
8sDLX3okSV974wdjdeKhN9uWLZDr45DeGCJ28zgTLEdJ
Then verify: POST https://supportforge-api.agentweb-hub.workers.dev/verify-solana with {"signature":"<tx_signature>"}.
- Runtime: Cloudflare Workers (global edge, ~0ms cold starts)
- Protocol: MCP via streamable HTTP (
/mcp), JSON-RPC 2.0 - Spec: protocol
2024-11-05, fullinputSchema+outputSchema+ annotations on every tool - Health:
GET /health
SupportForge is part of a 53-server autonomous MCP suite ā SEO, databases, security, email deliverability, local SEO, video, design, courses, agencies and more:
MIT ā build freely.