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GeezerVison is showing github.com — SLAs

SLAs

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Brett Cannon edited this page Dec 14, 2022 · 17 revisions

All timelines are based on workdays and are exempt from vacations and holidays. Waiting on responses from people pauses or resets the SLA as appropriate.

1 day

  • Respond to requested changes
  • Provide a code review

1 week

  • Acknowledge triage issues
  • Respond to assigned PRs
  • Update the iteration plan
  • Keep or close feature requests awaiting community feedback that are more than 60 days old

1 month

  • Triage issues
  • Close assigned PRs after inactivity
  • Close or unlabel info needed labels after 30 days
  • Check for any unlabelled issues

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