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GeezerVison is showing javaee.groups.io — Groups.io: Contact Support

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Contact Groups.io Support

Tell us what's going on and we'll reply by email. Fields marked with a * are required.

Use the address you receive Groups.io messages at, so we can find your account.
Most delivery problems come down to a bouncing address or a subscription set to no email:
  • Dealing with bouncing accounts
  • Email delivery settings
  • How Groups.io handles bounces
Group owners can see invoices, payment methods, and plan changes on the group's Admin, Billing page:
  • Groups.io billing
  • Upgrading or downgrading groups
  • Reviewing your donation and payment history
You can make most account changes yourself:
  • Setting up or disabling two-factor authentication
  • Changing your email address
  • Setting, changing, or deleting your password
Messages and members inside a group are managed by that group's owners, who can remove content and ban members. Contact them first for anything posted in their group.
  • If you were removed for reported spam
  • Banning or unbanning members
If something is behaving unexpectedly, the fastest fix starts with seeing the same page you're seeing:
  • Report it on the Beta group with the #bug hashtag
Groups.io currently blocks web access from some regions for legal reasons. Your address is recorded with this request, so we can check what it resolves to:
  • Why access from Mississippi is currently blocked
The manuals and FAQs cover most questions:
  • Member FAQ
  • Owner FAQ
  • Browse the help center
You're a member of this group, not an owner. Questions about the group's membership, rules, or messages are handled by the group's own owners, and they can answer faster than we can. Email the group's owners. If this is a problem with Groups.io itself, carry on below.
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