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GeezerVison is showing sourceforge.net — Comet Backup

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Audience

Businesses & IT Providers

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DOWNLOAD Comet Backup Solution Overview
DOWNLOAD How does Comet Backup protect your data against ransomware?
DOWNLOAD How does Comet Backup's Chunking Algorithm work?

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About Comet Backup

Start running backups and restores in less than 15 minutes! Fast, secure backup software for businesses and IT providers. Comet is a flexible, all-in-one backup platform available in 13 languages. You choose your backup destination, server location, configuration and setup.

Backup to your own storage/location, SFTP, FTP or cloud storage provider (Wasabi, Amazon AWS, Google Cloud Storage, Microsoft Azure, Backblaze B2, or other S3-compatible cloud providers).

Comet’s modern ‘chunking’ technology powers client-side deduplication with no full re-uploads after the first backup. Backups are incremental forever—your oldest backup can restore just as fast as your most recent. No need for differentials or delta-merging. Data is compressed and encrypted during backup, transit and rest.

Test drive Comet Backup with a 30-day FREE trial!

Need help deciding?

Talk to one of our software experts for free. They will help you select the best software for your business.

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Articles

Comet Backup Product Demo Showcase: Fast & Secure Backup Software

Pricing

Starting Price:
$19 per month
Pricing Details:
Please visit our website for pricing details.
Free Trial:
Free Trial available.
Visit Website

Integrations

API:
Yes, Comet Backup offers API access
See Integrations

Ratings/Reviews - 30 User Reviews

Overall
4.7 / 5
ease
4.6 / 5
features
4.6 / 5
design
4.5 / 5
support
4.6 / 5
More Reviews for Comet Backup Write a Review

Company Information

Comet Backup
Founded: 2015
New Zealand
cometbackup.com

Articles

Comet Backup Product Demo Showcase: Fast & Secure Backup Software

Videos and Screen Captures

Comet Server Web Interface Backup and recovery Protected Items Storage Vaults Detailed Job Log Reports Policy Management

Product Details

Platforms Supported
Windows
Mac
Linux
Training
Documentation
Live Online
Webinars
Videos
Support
Phone Support
Online

Comet Backup Product Demo Showcase: Fast & Secure Backup Software



Comet Backup Frequently Asked Questions

Q: What kinds of users and organization types does Comet Backup work with?
Comet Backup works with these users and organization types: Mid Size Business, Small Business, Enterprise, and Nonprofit.
Q: What languages does Comet Backup support in their product?
Comet Backup supports these languages: Chinese (Mandarin), Croatian, Danish, Dutch, English, French, German, Hebrew, Italian, Portuguese, Spanish, and Thai.
Q: What kind of support options does Comet Backup offer?
Comet Backup offers support via phone support and online.
Q: What other applications or services does Comet Backup integrate with?
Comet Backup integrates with: Alibaba Cloud, Amazon S3, Amazon Web Services (AWS), Microsoft Azure, Backblaze, Backup Radar, Bifrost, Catalyst Cloud, Catalyst, DigitalOcean, DreamHost, Exoscale, Filebase, Google Cloud Platform, Hetzner, IBM Cloud, Klipfolio, Microsoft Exchange, Microsoft Hyper-V, MongoDB Atlas, MongoDB, Microsoft 365, MySQL, OVHcloud, and Prometheus and more.
Q: Does Comet Backup have an API?
Yes, Comet Backup has an API.
Q: What type of training does Comet Backup provide?
Comet Backup provides training in the form of documentation, live online, webinars, and videos.
Q: Does Comet Backup offer a free trial?
Yes, Comet Backup offers a free trial.
Q: How much does Comet Backup cost?
Pricing for Comet Backup starts at $19 per month.
Q: What pricing for support is available for Comet Backup?
Comet Backup offers support included with purchase.
Q: What pricing for training is available for Comet Backup?
Comet Backup offers training included with purchase.

Comet Backup Product Features

Backup

Backup Log Supported
Backup Scheduling Supported
Cloud Backup Supported
Compression Supported
Encryption Supported
Incremental Backup Supported
Local Server Options Supported
Remote Server Options Supported
Secure Data Storage Supported
Web Access / Restoration Supported
Continuous Backup Not Supported

Business Continuity

Backup Log Supported
Backup Scheduling Supported
Compression Supported
Continuous Backup Supported
Encryption Supported
Incremental Backup Supported
Local Server Options Supported
Multiple System Support Supported
Remote Server Options Supported
Secure Data Storage Supported
Web Access / Restoration Supported

Data Loss Prevention

Compliance Reporting Supported
Whitelisting / Blacklisting Supported
Incident Management Not Supported
Policy Management Not Supported
Sensitive Data Identification Not Supported
Web Threat Management Not Supported

Data Recovery

Web Access / Restoration Supported
Backup Log Supported
Backup Scheduling Supported
Compression Supported
Encryption Supported
Incremental Backup Supported
Local Server Options Supported
Multiple System Support Supported
Remote Server Options Supported
Secure Data Storage Supported
Continuous Backup Not Supported

Database Backup

Automatic Backup Supported
Full Backup Supported
Incremental Backup Supported
Manual Backup Supported
Backup Locations Not Supported
Backup Scope Settings Not Supported
Differential Backup Not Supported
Filegroup Backup Not Supported
Multiple Backups Not Supported

Disaster Recovery

Administration Policies Supported
Bare-Metal Recovery Supported
Encryption Supported
Multi-Platform Support Supported
Multiple Data Type Support Supported
Failover Testing Not Supported
Flexible Data Capture Not Supported
Offline Storage Not Supported

Disk Imaging

Backup Scheduling Supported
Bare-Metal Restore Supported
Compression Supported
Encryption Supported
Incremental Backup Supported
Differential Backup Not Supported
Disk Cloning Not Supported
Image Deployment Not Supported
Web Access / Restoration Not Supported

IT Management

Event Logs Supported
Remote Access Supported
Scheduling Supported
Capacity Monitoring Not Supported
Compliance Management Not Supported
Hardware Inventory Not Supported
IT Budgeting Not Supported
License Management Not Supported
Patch Management Not Supported
Software Inventory Not Supported
User Activity Monitoring Not Supported

MSP

Backup Management Supported
Remote Access Supported
Remote Systems Monitoring Supported
Billing & Invoicing Not Supported
CRM Not Supported
Dashboard Not Supported
Help Desk Not Supported
Issue Management Not Supported
Live Chat Not Supported
Patch Management Not Supported
Privileged Access Management (PAM) Not Supported
Project Management Not Supported
Scheduling Not Supported

Server Backup

Backup Scheduling Supported
Bare-Metal Restore Supported
Compression Supported
Differential Backup Supported
Disaster Recovery Supported
Encryption Supported
Incremental Backup Supported
VM Backup Supported
Continuous Backup Not Supported

Comet Backup Additional Categories

MSP Backup

Comet Backup Verified User Reviews

Write a Review
Filter By:
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Company Size
  • All
  • 1 - 25
  • 26 - 99
  • 100 - 499
  • 500 - 999
  • 1,000 - 4,999
  • 5,000 - 9,999
  • 10,000 - 19,999
  • 20,000 or More
Reviewer's Role
  • All
  • User
  • Administrator
  • Deployment
Length of Use
  • All
  • Free Trial
  • Less than 6 months
  • 6-12 months
  • 1-2 years
  • 2+ years
Frequency of Use
  • All
  • Daily
  • Weekly
  • Monthly
  • Yearly
  • Matt C.
    CEO
    Used the software for: Less than 6 months
    Frequency of Use: Daily
    User Role: Administrator
    Company Size: 1 - 25
    Design
    4 out of 5 stars
    Ease
    5 out of 5 stars
    Features
    5 out of 5 stars
    Pricing
    4 out of 5 stars
    Support
    5 out of 5 stars
    Probability You Would Recommend? 10 out of 10
    1 2 3 4 5 6 7 8 9 10

    "Comet Backup for the WIN!"

    5 out of 5 stars Posted 2025-03-13

    Pros: Very easy to submit a support ticket via the control panel. I was notified of ticket updates via email almost instantly. Support was friendly and knowledgeable.

    Cons: Honestly, there was no cons. They did exactly what they needed to do. The response time was good and they provided the information needed to resolve the issue quickly (which wasn't really and issue, it was more a novice mistake).

    Overall: Comet has been a great product. The backups are very quick. I needed support for a novice mistake and they were very timely in their response and provided helpful information to resolve my issue issue. The interface is really nice and they make it easy to get support. I came from another product and the backups took twice as long and their support was horrible. Comet has been a great choice for use!

    Read More...
  • Ricardo L.
    Director
    Used the software for: 6-12 Months
    Frequency of Use: Daily
    User Role: Administrator, Deployment
    Company Size: 1 - 25
    Design
    5 out of 5 stars
    Ease
    5 out of 5 stars
    Features
    4 out of 5 stars
    Pricing
    5 out of 5 stars
    Support
    4 out of 5 stars
    Probability You Would Recommend? 10 out of 10
    1 2 3 4 5 6 7 8 9 10

    "Comet Backup"

    5 out of 5 stars Posted 2025-02-25

    Pros: What I liked most about Comet Backup is its flexibility and security. The customizable storage options and fast recovery process make it a reliable solution for data protection.

    Cons: What I liked least about Comet Backup is its complex initial setup. It requires some technical knowledge to configure properly.

    Overall: Comet Backup is a flexible and secure solution with fast recovery and customizable storage. However, its initial setup can be complex for beginners. Overall, it offers great value for its price.

    Read More...
  • Raymond J.
    System administrator
    Used the software for: 2+ Years
    Frequency of Use: Daily
    User Role: Administrator, Deployment
    Company Size: 1 - 25
    Design
    5 out of 5 stars
    Ease
    5 out of 5 stars
    Features
    4 out of 5 stars
    Pricing
    2 out of 5 stars
    Support
    5 out of 5 stars
    Probability You Would Recommend? 7 out of 10
    1 2 3 4 5 6 7 8 9 10

    "Good and reliable backup software, but there are issues with pricing"

    3 out of 5 stars Posted 2025-02-17

    Pros: Comet is available for almost anything you can think of. Windows, Linux, MacOS. You can also backup information from Microsoft 365. The software works fine, there are plenty of storage options.

    Cons: The pricing model has some issues. For Microsoft 365 backup all users are counted, including guest users, where other solutions count only regular users, making Comet more expensive in some cases. Also, starting this year you have to pay an additional fee for servers hosted in your own datacenter, apart from the normal licenses.

    Overall: There are no issues using this product. Setup is easy and quick. Backup and restore works great and fast.

    Read More...
  • A Comet Backup User
    Team lead
    Used the software for: Less than 6 months
    Frequency of Use: Weekly
    User Role: User
    Company Size: 100 - 499
    Design
    4 out of 5 stars
    Ease
    4 out of 5 stars
    Features
    4 out of 5 stars
    Pricing
    4 out of 5 stars
    Support
    3 out of 5 stars
    Probability You Would Recommend? 8 out of 10
    1 2 3 4 5 6 7 8 9 10

    "Solid backup solution, but room for improvement"

    5 out of 5 stars Posted 2025-02-16

    Pros: Comet Backup is easy use and offers great features automatic backups and strong data encryption it works well with various platforms and cloud storage options, making it perfect for my needs.

    Cons: The reporting could be better i'd like more real time backup status updates the pricing might be a bit high for startup businesses.

    Overall: I have been using around 7 to 8 months and its reliable for keeping my data safe. It could use some improvements but its still a solid choice.

    Read More...
  • Pahul P.
    Senior Manager IT
    Used the software for: 2+ Years
    Frequency of Use: Daily
    User Role: User
    Company Size: 26 - 99
    Design
    5 out of 5 stars
    Ease
    5 out of 5 stars
    Features
    5 out of 5 stars
    Pricing
    5 out of 5 stars
    Support
    5 out of 5 stars
    Probability You Would Recommend? 10 out of 10
    1 2 3 4 5 6 7 8 9 10

    "An extremely well Solution for Data backup ."

    5 out of 5 stars Posted 2025-02-14

    Pros: There are many things that i like about Comet Backup some of them are.
    Good user interface, clean dashboards, user friendly software as well as very much cost effective.

    Cons: They are headed in the right direction, I don't feel any improvements needs to be done here.

    Overall: My experience with Comet Backup has been awesome, we are using it from almost 3 years and have not faced any challenges in any matter.
    they are super helpful and super Comet Backup works vey well with our systems. its compatible with almost all cloud solutions such as AWS, Azure etc.

    Read More...
  • Vasanth K.
    Developer
    Used the software for: Less than 6 months
    Frequency of Use: Weekly
    User Role: User
    Company Size: 26 - 99
    Design
    3 out of 5 stars
    Ease
    5 out of 5 stars
    Features
    4 out of 5 stars
    Pricing
    4 out of 5 stars
    Support
    4 out of 5 stars
    Probability You Would Recommend? 8 out of 10
    1 2 3 4 5 6 7 8 9 10

    "A Fast, Secure, and Flexible Backup Solution"

    4 out of 5 stars Posted 2025-02-14

    Pros: The application provides a very easy way to back up with enough flexibility in the customization. The implementation and ease of use is very efficient and makes the features work better. It even integrates seamlessly with other cloud providers like azure.

    Cons: The User Interface of application looks very clean and simple. But the UI part can be made more intuitive and better as the critical features demand an attractive UI.

    Overall: The problems about the backup issues are resolved with an excellent service and even the lightweight framework of the applications acts as an icing on the cake. The incremental backup was very useful during the archival processes as it reduced bandwidth and usage of the storage. The flexible pricing feature makes it affordable.

    Read More...
  • Daniel S.
    Solution Architect
    Used the software for: 6-12 Months
    Frequency of Use: Daily
    User Role: User, Administrator, Deployment
    Company Size: 26 - 99
    Design
    5 out of 5 stars
    Ease
    5 out of 5 stars
    Features
    5 out of 5 stars
    Pricing
    5 out of 5 stars
    Support
    5 out of 5 stars
    Probability You Would Recommend? 8 out of 10
    1 2 3 4 5 6 7 8 9 10

    "Gets the job done"

    5 out of 5 stars Posted 2025-02-14

    Pros: The support has been great to deal with. Some bugs were found and they were quick to mitigate them. Backup works great. Easy API.

    Cons: How to calculate billing for each tenant could have been made easier.

    Overall: Great experience overall. Few missing M365 in start that was fixed in a few months of onboarding. Great support.

    Read More...
  • Matt I.
    Owner
    Used the software for: 2+ Years
    Frequency of Use: Daily
    User Role: User, Administrator, Deployment
    Company Size: 1 - 25
    Design
    4 out of 5 stars
    Ease
    5 out of 5 stars
    Features
    5 out of 5 stars
    Pricing
    5 out of 5 stars
    Support
    4 out of 5 stars
    Probability You Would Recommend? 10 out of 10
    1 2 3 4 5 6 7 8 9 10

    "Great Managed Backup Platform"

    5 out of 5 stars Posted 2025-02-14

    Pros: I like the ability to host my own server. Easy to setup and supports a wide range of operating systems including NAS vendors.

    Cons: The API is aggravating and complicated. I can see why few things integrate with it. Cannot restore images to smaller drives.

    Overall: It is a great backup platform for MSPs. Comet is easy to use and easy to deploy. Runs on just about anything.

    Read More...
  • A Comet Backup User
    Head of IT
    Used the software for: 2+ Years
    Frequency of Use: Daily
    User Role: Administrator, Deployment
    Company Size: 26 - 99
    Design
    5 out of 5 stars
    Ease
    5 out of 5 stars
    Features
    5 out of 5 stars
    Pricing
    5 out of 5 stars
    Support
    5 out of 5 stars
    Probability You Would Recommend? 10 out of 10
    1 2 3 4 5 6 7 8 9 10

    "Reliable, functional, and easy to use: a great backup solution"

    5 out of 5 stars Posted 2025-02-13

    Pros: First of all, I chose this product because it had all the features I needed and was relatively affordable.

    Second, I’ve been using it for several years now, and there haven’t been any major issues—whenever something did come up, support was always quick to help.

    Third, the bulk update feature is especially useful, as it updates all the clients, so there’s no need to do it manually or set up additional automation.

    Cons: We use it with another storage service. The error messages are not always clear, though this may depend on the storage provider, so we end up contacting support more often.

    Overall: Overall, I am very happy with the product. It was installed and configured once, and since then, there have been no issues—only checking the logs and applying updates as needed.

    Read More...
  • A Comet Backup User
    Managing Partner
    Used the software for: 2+ Years
    Frequency of Use: Daily
    User Role: Administrator
    Company Size: 1 - 25
    Design
    4 out of 5 stars
    Ease
    4 out of 5 stars
    Features
    4 out of 5 stars
    Pricing
    3 out of 5 stars
    Support
    5 out of 5 stars
    Probability You Would Recommend? 8 out of 10
    1 2 3 4 5 6 7 8 9 10

    "Great 'White Label' Backup Software"

    4 out of 5 stars Posted 2025-02-12

    Pros: White Label Setup.
    Prompt Support.
    Frequent Product Updates.
    Easy to Use Web Interface (both Client Side & Admin Side).

    Cons: Somewhat pricey depending on number of users...
    No 'auto-update' for Synology Client.

    Overall: Very Good Online Backup Solution. Easy to navigate the online portal. Some error messages can be confusing - but, support is good at helping sort through them.

    Read More...
  • Aaron P.
    Owner
    Used the software for: 6-12 Months
    Frequency of Use: Weekly
    User Role: Administrator, Deployment
    Company Size: 1 - 25
    Design
    5 out of 5 stars
    Ease
    5 out of 5 stars
    Features
    5 out of 5 stars
    Pricing
    4 out of 5 stars
    Support
    5 out of 5 stars
    Probability You Would Recommend? 9 out of 10
    1 2 3 4 5 6 7 8 9 10

    "Solid and customizable backup platform"

    5 out of 5 stars Posted 2025-02-12

    Pros: -Easy to deploy and manage
    -Client software is customizable and allows you to rebrand it with your own name and logo - great for MSPs
    -Easy to understand for end users

    Cons: -Some settings are ambiguous, however support is pretty responsive and it hasn't been a big problem

    Overall: I've set up Comet for multiple clients and it works well. It's a good solution for MSPs as it's easy to manage multiple tenants and the software allows you to rebrand it with your own logo.

    Read More...
  • A Comet Backup User
    SDE1
    Used the software for: Free Trial
    Frequency of Use: Monthly
    User Role: User, Administrator, Deployment
    Company Size: 1 - 25
    Design
    5 out of 5 stars
    Ease
    5 out of 5 stars
    Features
    5 out of 5 stars
    Pricing
    5 out of 5 stars
    Support
    5 out of 5 stars
    Probability You Would Recommend? 10 out of 10
    1 2 3 4 5 6 7 8 9 10

    "Good Software"

    5 out of 5 stars Posted 2025-02-12

    Pros: The Windows Image Backup feature allows users to create a full system backup, ensuring that all files, settings, and applications are securely stored. This is particularly useful for disaster recovery, as it enables quick restoration in case of system failure, hardware issues, or accidental data loss. The process is straightforward, though it may take some time depending on the size of the system. Overall, it’s a reliable and essential tool for maintaining system integrity and preventing data loss.

    Cons: Can be time-consuming, especially for large backups.
    Requires significant storage space.
    No flexibility to back up individual files or folders separately.
    Restoration can be slow and may require booting from recovery media.

    Overall: The Windows Image Backup feature allows users to create a full system backup, ensuring that all files, settings, and applications are securely stored. This is particularly useful for disaster recovery, as it enables quick restoration in case of system failure, hardware issues, or accidental data loss. The process is straightforward, though it may take some time depending on the size of the system. Overall, it’s a reliable and essential tool for maintaining system integrity and preventing data loss.

    Read More...
  • Matthew C.
    3rd Line Support Engineer
    Used the software for: 6-12 Months
    Frequency of Use: Daily
    User Role: Administrator
    Company Size: 1 - 25
    Design
    5 out of 5 stars
    Ease
    5 out of 5 stars
    Features
    5 out of 5 stars
    Pricing
    5 out of 5 stars
    Support
    5 out of 5 stars
    Probability You Would Recommend? 10 out of 10
    1 2 3 4 5 6 7 8 9 10

    "Comet Backup is a great backup solution for MSPs"

    5 out of 5 stars Posted 2025-02-12

    Pros: So easy to setup - extremely easy to use interface and even the whole server setup is easy. Very lightweight too!

    Cons: Nothing we didn't like really - expected this to be great and it is!

    Overall: The product as a whole is amazing, the software is lightweight and sets up very easy and quickly - probably one of the best backup solutions I've seen so far!

    Read More...
  • David S.
    Managing director
    Used the software for: 2+ Years
    Frequency of Use: Daily
    User Role: Administrator
    Company Size: 1 - 25
    Design
    5 out of 5 stars
    Ease
    5 out of 5 stars
    Features
    5 out of 5 stars
    Pricing
    5 out of 5 stars
    Support
    5 out of 5 stars
    Probability You Would Recommend? 10 out of 10
    1 2 3 4 5 6 7 8 9 10

    "Fantastic feature rich backup solution"

    5 out of 5 stars Posted 2025-02-12

    Pros: Feature rich, easy to use and allows you to manage your own infrastructure so that you can make use of your own storage server.

    Cons: Slightly difficult to set up if you use the self managed option.

    Overall: Excellent backup solution that is competitive, feature rich and easy to use. I have tried many different backup solutions and this is by far the best one.

    Read More...
  • Terrence R.
    Owner
    Used the software for: 2+ Years
    Frequency of Use: Daily
    User Role: User, Administrator, Deployment
    Company Size: 1 - 25
    Design
    4 out of 5 stars
    Ease
    5 out of 5 stars
    Features
    5 out of 5 stars
    Pricing
    5 out of 5 stars
    Support
    5 out of 5 stars
    Probability You Would Recommend? 10 out of 10
    1 2 3 4 5 6 7 8 9 10

    "Great Backup Software for MSP"

    5 out of 5 stars Posted 2025-02-12

    Pros: I like the ease of use as well as the ability to see what is going on quickly with my end points. Since it works with my MSP software I can get reports and such through there.

    Cons: There isn't much that I don't like, but selecting what needs to be backed up and retention can be a little confusing.

    Overall: Overall the software is better than others that I have tried and I think it's a good value for the money.

    Read More...
  • A Comet Backup User
    IT Director
    Used the software for: 1-2 Years
    Frequency of Use: Daily
    User Role: Administrator
    Company Size: 1,000 - 4,999
    Design
    4 out of 5 stars
    Ease
    4 out of 5 stars
    Features
    4 out of 5 stars
    Pricing
    3 out of 5 stars
    Support
    4 out of 5 stars
    Probability You Would Recommend? 8 out of 10
    1 2 3 4 5 6 7 8 9 10

    "My Comet Backup review"

    4 out of 5 stars Posted 2023-12-18

    Pros: Easy to use.
    Can create multiple users.
    Client run in background.
    Logs are easy to read and access.
    Overall good.

    Cons: Can't back up when files in use.
    Should have a download button rather then restore to location.

    Overall: It's not bad to use and easy to recover files when i do, wish there was a quicker way to just download the file rather then just choosing the location to recover and it can be confusing.

    Read More...
  • A Y.
    President
    Used the software for: 1-2 Years
    Frequency of Use: Daily
    User Role: User, Administrator, Deployment
    Company Size: 1 - 25
    Design
    2 out of 5 stars
    Ease
    1 out of 5 stars
    Features
    2 out of 5 stars
    Pricing
    4 out of 5 stars
    Support
    1 out of 5 stars
    Probability You Would Recommend? 1 out of 10
    1 2 3 4 5 6 7 8 9 10

    "Slow and Buggy Development "

    1 out of 5 stars Posted 2023-12-18

    Pros: + Potential for a backup solution that works well for MSP
    + Promise of VM backups
    + Potential for centralized backups and reporting

    Cons: - Poor explanation of billing
    - Lack of functional software that allows for VSS failure workarounds
    - Non-existent customer support
    - Reporting is lackluster

    Overall: Would not recommend this product. It has a steep learning curve and is buggy whether you are use the self-hosted server or their cloud hosted server.

    Read More...
  • Olivier O.
    Directeur Technique
    Used the software for: 2+ Years
    Frequency of Use: Daily
    User Role: Administrator, Deployment
    Company Size: 100 - 499
    Design
    5 out of 5 stars
    Ease
    5 out of 5 stars
    Features
    5 out of 5 stars
    Pricing
    5 out of 5 stars
    Support
    4 out of 5 stars
    Probability You Would Recommend? 9 out of 10
    1 2 3 4 5 6 7 8 9 10

    "Excellent and versatile backup software"

    5 out of 5 stars Posted 2023-11-09

    Pros: I have been using CometBackup since 2020 to provide a managed backup service for over 600 servers over S3. It is a reliable backup software yet simple to deploy and manage through a self-hosted web portal and at a very reasonable price.
    I love the API with allowed me to implement some automation in provisioning new customers.
    New features are regularly implemented.

    Cons: Although the product is very well documented and the team provides a 24/7 support, advanced support is in New Zealand and, when you work in France as i do, i means a 12hours wait in between questions/answers.
    The licences credit is prepaid but i wish i could purchase more than 10k € at a time.

    Overall: A reliable, full featured yet simple to deploy and manage backup solution at a very reasonable price too

    Read More...
  • Matthew P.
    Owner
    Used the software for: 2+ Years
    Frequency of Use: Daily
    User Role: User, Administrator, Deployment
    Company Size: 1 - 25
    Design
    4 out of 5 stars
    Ease
    5 out of 5 stars
    Features
    5 out of 5 stars
    Pricing
    5 out of 5 stars
    Support
    5 out of 5 stars
    Probability You Would Recommend? 10 out of 10
    1 2 3 4 5 6 7 8 9 10

    "Great software by a great company!"

    5 out of 5 stars Posted 2023-10-28

    Pros: Comet's support team is fantastic I've only had to reach out a handful of teams and was blown away each time. The backup server is very easy to setup, use, and maintain - I've yet to have an outage caused by finicky updates or software bugs (knock on wood, lol). Comet backup gets frequent updates with both a "bleeding edge" and "stable" branch with clear and easy accessible changelogs to view changes and note any additional maintenance needed on my end. Documentation for the server and client is light years ahead of just about all other software I've used! I'm extremely happy Comet supports hosting everything yourself while also offering hosted options - usually when companies do this, the self-hosted option is scarcely supported or is feature-crippled. This has never been an issue for me with Comet; as a self-hosted user, I feel like Comet cares about me as much as their hosted customers.

    Cons: UI can feel a little clunky at times; sometimes I need to go three or four windows deep when configuring backup jobs to get the scheduling setup well (that's mostly because I micromanage backup jobs, though. The average user probably won't run into this). I'm a little frustrated with how Comet handles laptops - my server manages roughly 20 clients, ranging from 24/7 desktops in businesses to sporadically-used residential laptops, and backup jobs fairly frequently get "stuck" because a laptop was closed while the job was running. There have been several updates to address these concerns, though.

    Overall: I could not be happier with Comet and strongly recommend it to MSPs, internal IT teams, and even tech-savvy users looking for more control over their data backups. Comet has never let me down and has me as a customer for life!

    Read More...
  • Michael D.
    Owner
    Used the software for: 2+ Years
    Frequency of Use: Daily
    User Role: User, Administrator, Deployment
    Company Size: 1 - 25
    Design
    5 out of 5 stars
    Ease
    5 out of 5 stars
    Features
    5 out of 5 stars
    Pricing
    5 out of 5 stars
    Support
    5 out of 5 stars
    Probability You Would Recommend? 10 out of 10
    1 2 3 4 5 6 7 8 9 10

    "Comet backup for an MSP"

    5 out of 5 stars Posted 2023-10-28

    Pros: Easy to use and deploy.
    Inexpensive.
    Interfaces with multiple cloud storage providers and local storage option.
    Ability to do bare metal backup.
    Great support when I encounter issues.

    Cons: I can't think of things I do not like with this product.

    Overall: I would recommend Comet Backup for MSPs and individuals due to its ease of use and affordability. The technical support when issues arise is very good.

    Read More...
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