How can we help?

Short answers to the questions that come up most. For the full API reference see the docs, and if none of this covers it, the chat launcher is bottom right.

Getting started

Your first request, API keys, and what the API can fetch.

Getting started: your first transcript in two minutes Creating and using API keys Which links you can send

Using the API

Response shape, transcription jobs, batching and limits.

The response format: text, segments and timestamps Fetching many videos at once Rate limits and 429s AI Fallback Transcription: jobs, polling and webhooks What works on YouTube only

Integrations

MCP for AI assistants, and the n8n node.

Connect the MCP server to Claude, ChatGPT or Cursor Use the n8n node

Billing

Credits, plans, top-ups and what is free.

How credits and billing work Plans, top-ups and the free tier

Troubleshooting

What an error means and what to do about it.

No transcript found: what it means and what to do Reading an error response Private, deleted, region-locked and live media