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  • Seagate Support

Support

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Product Support

Find product manuals, articles, videos and other self-service tools for your Seagate or LaCie product.

Seagate Product Registration

Register your Seagate product.

LaCie Product Registration

Register your LaCie product.

Data Storage Systems Support

Support information and resources for data storage systems.

Seagate Software Downloads

Browse and download the latest software, apps, utilities, plug-ins, and firmware.

LaCie Software Downloads

Browse and download the latest software, apps, utilities, plug-ins, and firmware.

Warranty and Replacements

Review warranty information, service center locations, or check your product’s warranty status.

Rescue Data Recovery Services

Contact us to submit a claim or learn the status of your recovery case.

Seagate Store Support

Need help with your order? Have a question? You’ve come to the right place.

Seagate Service Centers

Find the nearest Seagate Support Center, where you can get service and support for your Seagate product.

Visit Product Support for product-specific documentation, knowledge base articles, videos, and other self-service tools.

Contact Us

Popular Seagate Downloads

Browse and download the latest software, apps, utilities, plug-ins, and firmware.

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Toolkit
Protect your important files by backing them up from your computer to your storage device.
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SeaTools
Determine the condition of your drive with this comprehensive, easy-to-use diagnostic.
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Paragon Driver
Take advantage of read and write access without having to reformat your Seagate external drives, both on Windows and macOS.

Popular LaCie Downloads

Browse and download the latest software, apps, utilities, plug-ins, and firmware.

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Lacie Toolkit
Protect your important files by backing them up from your computer to your storage device..
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LaCie RAID Manager
Manage arrays and measure the health of hard drives in your LaCie RAID products.
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Genie Backup Assistant
Back up personal data and retrieve it easily. Ideal for home Windows users.
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Intego Manager Pro
Make copies of Mac documents, applications, and system files.

Explore Help Topics

Top Seagate Support Articles

  • How to Use Your External Hard Drive
  • How to Diskpart Erase/Clean a Drive Through the Command Prompt
  • How to Format Your Hard Drive
  • The BIOS Does Not Detect or Recognize the ATA/SATA Hard Drive
  • What should I do for a noisy disk drive?
  • Internal Hard Drive Troubleshooter
  • USB External Troubleshooter
  • Firmware Updates for Seagate Products
  • How to Use Disk Management to Set Up a Hard Drive

Top LaCie Support Articles

  • Operating System Requirements for LaCie Hardware & Software
  • How to Format Your LaCie Hard Drive
  • Will my LaCie drive work with iPad USB-C and iPhone USB-C?
  • System Extension Blocked alert during software installation
  • Instructions to find a serial number on the LaCie drives
  • LaCie BIG Products - Drive Compatibility List
  • 5big and 8big Thunderbolt 2 - Not detected by LaCie RAID Manager v2
  • Compatibility with macOS 14 - Sonoma
  • LaCie RAID Manager v2 - Supported Operating Systems and Compatibility with LaCie RAID devices

Helpful Links

  • Browse All Product Support
  • Seagate Product Registration
  • Seagate Software and Downloads
  • Warranty and Replacements
  • Rescue Data Recovery Services
  • Contact Us

Important Support Information

  • End of Service Life Policy – Consumer Products
  • Will my Seagate Drive work with Windows 11?
  • Will my Seagate Drive work with macOS 14 (Sonoma)
  • Power Adapter Specifications for Seagate Products
  • SCSI Commands Reference Manual

Compliance

  • Compliance, Safety and Disposal Guide
  • Declaration of Conformity
  • Firmware Downloads
  • Secure Data Deletion
  • Packaging Recycling Information
  • Compliance, Safety, and Disposal Guide (Rev. F - 2025)

Seagate Store Support

  • Check Your Order Status
  • Return Product
  • Manage Account
  • Shipping & Delivery
  • View Your Order
  • How to Return Items you Order from the Seagate Store
  • Store FAQ

Additional Support Information

  • VULNERABILITY STATUS
  • Seagate Service Centers
  • Warranty and Replacement FAQ
Seagate

Data Infrastructure Readiness Report

Only 38% of enterprises are fully prepared for AI’s data demands
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