Awarded Best Broadband Provider for Speed: Based on a Telegraph readers’ survey (1,019 respondents; fieldwork June–July 2025) assessing satisfaction with download speeds across the seven major broadband providers: BT, EE, Sky, Virgin Media, Vodafone, TalkTalk and Plusnet.

UK’s fastest broadband speeds available to 14% of UK homes: Fastest based on 5Gbps average download speed with Sky Full Fibre 5 Gigafast+. Major UK providers as recognised by Ofcom. Exclusions apply. Verify at: sky.com/FastestSpeeds

UK’s only 24/7 real person switching support from major providers. Verify at sky.com/switchsupport

Up to £200 Switching Credit: Visit sky.com/help/articles/switching-credit-offer for more info.​

£200 Broadband/Calls/Line Rental Credit: Applicable to all providers. If you decide to switch your broadband, calls and line rental to Sky and your provider charges you for any monthly payments due after you leave, you can claim up to £200 Sky account credit (capped at the amount you are charged for those monthly payments (e.g. excluding outstanding call charges). To claim, you must have paid those in full and send us proof of your payment within 90 days of your Sky services being activated.​

Offer available to UK residential customers only - excludes the Channel Islands, Isle of Man and ROI. No cash alternative available. Offer invalidated if you cancel your Sky services before your Sky account credit is processed.​

£100 TV Credit: Applicable to all providers. If you decide to switch your TV service to Sky and your provider charges you for any monthly payments due after you leave, you can claim up to £100 Sky account credit. To claim, you must have paid those in full and send us proof of your payment within 90 days of your Sky services being activated.​

UK’s most reliable broadband technology: Ofcom UK Home Broadband Performance report September 2023.

Award-winning Customer Service: Choose Broadband Awards: Winner of Best Customer Service for 2023.

UK’s Most Popular Broadband Provider 2024:  Uswitch

Broadband safe switching: No engineer required for most customers: Excludes customers who need a new phone line or fibre installation at their property.

Pricing

24/7 Switching Support: UK’s only 24/7 switching support from major broadband providers. Verify at sky.com/switchsupport.

Sky Broadband and Sky Talk:  Subject to status. Speeds vary by location. Separate 24-month minimum terms apply to Sky Broadband, Sky Talk, Sky Broadband Boost, and Sky WiFi Max. Availability to UK homes: Superfast 35 and Superfast 95%, Full Fibre 75, Full Fibre 100, Full Fibre 150, Full Fibre 300, Full Fibre 500, Full Fibre Gigafast and Full Fibre 1.6Gbps all 79%, Full Fibre 2.5 Gigafast+ and Full Fibre 5 Gigafast+ 14%, Ultrafast 6%. Includes line rental and Sky Talk Pay as You Talk £0pm. Prices may change during minimum terms. Set-up fee of £9.95 router delivery plus £10 activation fee may be required. Non-standard set-up may cost extra. You must get any consents required (e.g. landlord’s). For full fibre and some part fibre broadband products, Sky Talk is provided as internet calls as standard. These products are not available to customers who are reliant on their landline for emergency services (i.e. do not have a mobile with good signal at home) or who have an emergency care alarm. Average download speed shown for fixed line connection to your Hub; excludes WiFi performance which varies by device and home environment. Any Sky kit is loaned to you at no cost and must be returned at the end of your broadband subscription. Sky subscribes to Ofcom's Voluntary Code of Practice on broadband speeds. Prices listed not available with any other offer. UK, Channel Islands, and Isle of Man residential customers only. Further terms apply.

Available to new broadband customers only.
Superfast 35: Part-fibre (FTTC / SoGEA). Average speeds: 35Mbps download, 9Mbps upload. New customer price available until 02/12/2026.
Superfast: Part-fibre (FTTC / SoGEA). Average speeds: 67Mbps download, 16Mbps upload. New customer price available until 02/12/2026.
Full Fibre 75: Average speeds: 75Mbps download, 16Mbps upload. New customer price available until 02/12/2026.
Full Fibre 100: Average speeds: 100Mbps download, 18Mbps upload. New customer price available until 02/12/2026.
Ultrafast: Part-fibre (G.Fast). Average speeds: 145Mbps download, 27Mbps upload. New customer price available until 18/11/2026.
Full Fibre 150: Average speeds: 150Mbps download, 27Mbps upload. New customer price available until 18/11/2026.
Full Fibre 300: Average speeds: 300Mbps download, 40Mbps upload. New customer price available until 02/12/2026.
Full Fibre 500: Average speeds: 500Mbps download, 60Mbps upload. New customer price available until 02/12/2026.
Full Fibre Gigafast: Average speeds: 900Mbps download, 90Mbps upload. New customer price available until 02/12/2026.
Full Fibre 1.6Gbps: Average speeds: 1600Mbps download, 100Mbps upload.
Full Fibre 2.5 Gigafast+: Average speeds: 2500Mbps download, 2500Mbps upload. New customer price available until 02/12/2026.
Full Fibre 5 Gigafast+: Average speeds: 5000Mbps download, 5000Mbps upload. New customer price available until 02/12/2026.
Prices may change during your minimum term. At the end of your 24-month minimum term, your monthly price will be the price you are paying immediately before your minimum term ends, plus £5.

WiFi 7: the latest generation of WiFi technology that gives a faster connection. Verify at www.sky.com/WiFi7.

Working from home: subject to restrictions on reasonable domestic use.

Sky WiFi Max: Available as optional add on to any Sky fibre product (except Ultrafast). New 24-month minimum terms apply to Sky WiFi Max, broadband and talk products. Up to 3 Sky Max Pods provided if your WiFi speed does not meet your WiFi Max Guaranteed speed. Device Priority must be switched off before assessing WiFi coverage via the My Sky app. Advanced Security requires activation in the My Sky app. Includes waiving surcharge for evening and weekend WiFi engineer visits. Sky Mobile customers will receive 2GB of data credited to their Sky Piggybank for each full outage of 30 mins or longer capped at three credits per calendar month and 24 credits in any 24-month period (allow 24 hours for credit to be applied). Customers with Sky WiFi Max can claim under WiFi Max Guarantee. Not available with a Sky+ TV package. Any Sky Max Pod is loaned to you at no extra cost and must be returned if you cancel your Sky WiFi Max subscription. Parental Controls managed via My Sky app.

Sky Broadband Boost: Available as optional add on to new Ultrafast customers and as a re-contract for existing customers with Sky Broadband Boost. New 24-month minimum terms apply to Sky Broadband Boost, Ultrafast and talk products. Remote line monitoring may involve up to 90 second daily outage. Lines are monitored for instability and speed degradation. Includes waiving surcharge for evening and weekend WiFi engineer visits. Sky Mobile customers will receive 2GB of data credited to their Sky Piggybank for each full outage of 30 mins or longer capped at three credits per calendar month and 24 credits in any 24-month period (allow 24 hours for credit to be applied). Customers with Sky Broadband Boost can claim under WiFi Guarantee with Boost. Any Sky Broadband Booster is loaned to you at no extra cost and must be returned if you cancel your Sky Broadband Boost subscription.

My Sky app: Available on compatible Apple and Android devices. Requires WiFi/3G/4G/5G (charges may apply). See device and software requirements here and the App Store or Google Play Store. App features and functions vary by platform/device.

Guarantees

Speed Guarantee: Comes with any Sky Broadband and NOW Powered by Sky Broadband product. If the download speed to your Sky Hub drops below your guaranteed minimum download speed for three consecutive days or more, you will have the right to leave your broadband and Talk contracts without incurring early termination charges either at that point or within 30 days of us confirming that the issue can’t be resolved. You can also upgrade your broadband product without any upfront fees.

This applies anytime within your minimum term. Total loss of service and Major Service Outages do not count towards three-day periods, such as if your broadband stops working completely, or you can’t use the internet on any of your devices and it’s not a WiFi problem. Speed checks must be done using sky.com/servicechecker, the MySky app or by speaking to one of our service advisors. See sky.com for more details, usage policies and to check your speeds. 

WiFi Guarantee with Boost:  Available to new Ultrafast customers and as a re-contract for existing customers with Sky Broadband Boost. Min. 3Mb/s - Sky engineer's visit required to confirm WiFi speed - or money back and you can cancel your Sky Broadband Boost subscription without any early termination charges. Claim once anytime during 24-month min. term. Money back will be one month of your broadband and Sky Broadband Boost subscriptions credited to your Sky account. This excludes Sky Talk, call charges, and any other Add-Ons like McAfee. One claim per address. Claim only valid if using Sky router and booster(s). See sky.com/boostwifi. Not available with Sky Broadband Essential Plus.  

WiFi Max Guarantee: Requires any Sky fibre or NOW Powered by Sky fibre product and WiFi Max. Min. 10Mb/s for Sky Broadband Superfast 35, Superfast, Full Fibre 75, Full Fibre 100, NOW Superfast Powered by Sky, NOW Full Fibre 75 Powered by Sky, and NOW Full Fibre 100 Powered by Sky. Min. 25Mb/s for Sky Broadband Ultrafast, Full Fibre 150, Full Fibre 300, Full Fibre 500, Full Fibre Gigafast, and NOW Full Fibre 300 Powered by Sky - Sky engineer's visit required to confirm WiFi speed - or money back and you can cancel your WiFi Max subscription without any early termination charges. Money back will be one month of your broadband and WiFi Max subscriptions credited to your Sky account. This Guarantee does not cover gardens or any external rooms, buildings or structures such as sheds or garden offices. Claim once anytime during 24-month min. term after first 14 days and when paying for broadband. One claim per address. Claim valid only if using Sky Max Hub and Sky Max Pod(s) and Device Priority is switched off. See sky.com/help/articles/enhanced-wall-to-wall-wifi-guarantee.